Client Services

To Serve and Protect …

Our processing department is on hand to make routine changes and provide proof of insurance to your mortgage company or lien holder at your request.  Routine changes include spelling corrections, address changes, and mortgage or lien holder changes.  You can also request a copy of your insurance policy, an auto ID card, or your payment status.

Need Proof of Insurance?

For your convenience we have set up some forms that include many of the questions we will ask you when you call.  You can complete and submit a form if you like and we will contact you.  We have people who will answer your questions.   You can phone or e-mail certificates@heistinsurance.com with your request at 1-800-220-6613.   Thank you.