1. Dial 1-800-342-0991
2. Go to our automated response system by entering 11#
3. Enter 6-digit loan number followed by #
4. Confirm with 5-digit zip code
5. Listen to account status including payment due information
6. Option 2 – to continue
7. Option 1 – Check by phone
a) Enter bank routing number (9-digits) and confirm
b) Enter checking account number followed by # and confirm
8. Payment confirmation number will be provided.
*Payments made after 3:45pm (EST) will be credited on the next business day.
